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The Consumer Shield
Consumer protection updates from the CFPB, FTC, state attorneys general, and federal courts — written for real people, not lawyers.
2026
2026-06-11 The Week in Consumer Protection New York moves to ban surveillance pricing, Nissan lease-buyout refunds go statewide, the FTC freezes a CARES Act mortgage-relief operation, two state attorneys general subpoena FIFA over World Cup tickets, Shutterstock agrees to pay $35 million to settle FTC allegations of hidden auto-renewals, and the CFPB directs Bilt to make customers whole. 2026-04-29 The Week in Consumer Protection New York's expanded GBL 349 hits its two-month mark, the 1099-C tax trap after settling a debt, the FTC CARS Rule after the Fifth Circuit ruling, AI customer-service bots quietly denying consumer disputes, and the wave of tenant-screening accuracy class actions. 2026-04-23 The Week in Consumer Protection The TCPA consent-revocation rule hits one year, medical debt on credit reports after the court ruling, the click-to-cancel rule vacated, junk-fee disclosure one year in, and AI voice-cloning scams. 2026-04-12 The Week in Consumer Protection New York strengthens consumer protection law, AG targets surveillance pricing, federal enforcement shifts to the states, FTC warns about mortgage relief scams, and data breach settlement deadlines approaching. 2026-04-06 The Week in Consumer Protection What dispute responses really mean, AI debt collection raises new questions, tax season identity theft tactics, and student loan servicer accountability. 2026-03-27 The Week in Consumer Protection Credit bureaus face new accountability, the NY Attorney General targets lenders accused of predatory practices, zombie mortgages resurface, and a landmark $191M refund is on its way to consumers.6 editions published